034 The Psychology behind Change

"The definition of leadership is to execute change!"

Today we will be discussing change!  Every organization wants to change in a positive way. Whenever we do a topic like this, it’s always best to define what a word is because a lot of people have different conceptions. The definition of change: the verb is to make or become different and the noun is the act or the instance of making or becoming different.

"People create rumours if you leave this information gap open!"

Let’s create one example which we discuss in depth. We have a business in 2020 that is now trying to rush into digitalization and online strategy. Let’s take a grocery store with maybe 100 stores or something. The change has to do with building up and online store and some delivery services. How does that make the standard employee feel? When there’s a change in a company, many times there’s a possibility of downsizing which means you lose your job! We discussed before that people slip back into fear when they do not know. And so you start feeling this this hectic and stressful thing. The morale of the team of your team is going to suffer and so the product that you put out will suffer. People feel this irrational response when you have an authority, which would be the management, that is not communicating properly.

People create rumours if you leave this information gap open. To avoid this, when you start a big change than communicate, communicate, communicate! Share all the information that you have in a way that people can digest. I made a point in an earlier episode about how reacting is like being on autopilot. As a reactive individual, you do not need to make a decision because the decision is made for you! On the other hand, as a proactive individual, you have to assess and use your brain. Always make a decision. It could be the wrong decision, but make a decision. Don’t wait until a decision is made for you because by then it’s too late! Whether that be a business decision or a decision on a project that you’re delaying until the path becomes clear. Sometimes the path does not become clear and you have to choose. Nobody likes a reactive individual, but everyone wants to be one because it’s very easy!

"3 Positive ways of fostering a team environment!"

The definition of leadership is to execute change. So everybody who wants to become a leader must make decisions. Once you get into a leadership position, you don’t automatically become better at making decisions. It takes a lot of practice and a lot of skill to be able to transform into making a decision for a group of people. If you have a hard time making a decision for yourself, imagine what it’s like making a decision for a group of people! There are 3 positive ways of fostering a team environment, even during difficult periods of change! The first is initiation. There’s an element of suffering before you join a group puts a little bit more allegiance to a group. The second is doing bonding events and experiences that are outside of the office. You learn a lot about a person when you see them in a variety of environments, not just in an office environment. The third would be a common goal! When you have a goal you can all move in that same direction!

Stay in lead!